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Internal Communications Blog

Posts Tagged: Best Practice

Engagement lessons for communicators from Pokémon GO

What communicators can learn from Pokémon GO?   It is universally recognized that employee engagement plays a key role in driving company performance. So what can we, as communicators, take from Pokémon and apply to a corporate environment? Pokémon GO has been extremely successful in engaging people all over the world (some people have been

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Best Practice Advice and Tips on Building Employee Apps

Employee Apps

Ciara recently participated in a webinar with me and demonstrated the 5 steps required to achieve success in using employee apps within internal communications. Ciara O’Keeffe, VP of Product and Customer Delivery, StaffConnect is a digital communications leader, speaker and judge with experience within Internal Communication roles at L’Oréal and Diageo and launching Employee Apps at a

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Why don’t senior leaders participate more actively on social channels?

senior leaders on social channels

Senior Leaders have given two main reasons for their low participation on social media such as Twitter and LinkedIn – time and benefits The current CEOs of Shell, BP, GSK, PWC, KPMG, UPS and Coca-Cola have a little over 3,000 followers between them on Twitter. Virgin CEO Richard Branson has six million followers on Twitter, and

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Internal Communications Check-Up: What’s Your Organization’s Temperature?

Survey results and questionnaire reporting using newsweaver - check the pulse of your organization.

David Grossman, our guest blogger in today’s post, is one of America’s foremost authorities on communication inside organizations. I’m delighted to welcome David as my guest on the next Best Practice webinar on Wednesday, May 6th. He’ll be taking us through the The 10 Most Common Mistakes Communicators Make.  I firmly believe that leaders are

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Why you should be measuring internal email

Internal communicators are still getting to grips with measurement. Most IC teams still don’t have the tools needed to measure successfully. In a 2014 Melcrum/Newsweaver survey of internal communicators, just 16% were satisfied with their ability to measure their effectiveness. Email seems to be a particular blind spot. While 97% used email as part of

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[report] How Internal Communication uses email

  Newsweaver partnered with Ragan Communications to run a survey to learn how Internal Communication teams are using email in their organizations. Over 600 communicators from around the world participated, resulting in the just-published Email Best Practice Survey 2014.  Email remains an essential channel. Communicators are not looking to replace it – only 27% say internal social networks will replace

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Ragan Corporate Communications Conference

I have written up my main takeaway, and I will be sharing some of the ideas and insights that stood out for me at the conference around what makes great Internal Communications. PR and business social expert Steve Crescenzo presented some great ideas about how to use Web 2.0 tools in your communications without scaring

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Internal Communications Insight – Angela Sinickas

Today’s insightful view into measurement is provided by Angela Sinickas, ABC, CEO of Sinickas Communications, Inc., a management consulting firm focused on measuring the effectiveness of stakeholder communications. The firm’s client list includes 25% of both the Forbes 100 largest global companies and the Fortune 100 largest US companies.     What was your path

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Workshop: Are your internal communications getting lost in the inbox?

I’ll be in Chicago this Thursday (6th) and Friday (7th) to conduct a workshop at the Ragan 2014 Best Practices in Internal Communications Summit March 6th, Thursday, looks to be a great day with these three workshops: Secrets to an award-winning intranet, A look at social media within the organization … I’ll be talking about creating

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Internal Communication Measurement and Evaluation

A perennial topic within Internal Communication by Sophie Sheppard, Head of Relationship Management Training and Delivery EMEA at Melcrum The importance of putting a stake in the ground This is a perennial topic and even a festering sore-point for the vast majority of the organisations and individuals that we work with.  We all know it’s

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