Run a Subscriber Search

Newsweaver’s Subscriber Search lets you identify customers based on Subscriber data within the Newsweaver system. The search results can then be saved and used when sending your communications.

For instance, if you want to communicate to all customers in London, you can use a Subscriber Search to locate all customers based in London. Then, save your search results as a Saved Search and use it to send. Saved Searches run in real time, – ensuring you’re always communicating to an up-to-date list of subscribers. Use the instructions below to run a subscriber search.

Note: To identify Subscribers based on opens, clicks or survey responses, run a Metric Search.

 

To Run a Subscriber Search:

  1. Navigate to the Subscribers drop-down and select ‘Search Subscribers’. (Alternatively, click ‘Search’ under Saved Searches)
  2. Choose your search criteria from the drop-downs and your preference in the Show Only Active Subscribers checkbox. (Alternatively, load a saved search.)

    Note: Use the ‘+’ icon to add additional search criteria.You can run a search based on any of the categories of information listed below, or a combination of them, just toggle the the 2nd box(‘Field’, above), this will affect the type of subscriber information you look for:

    • Field: where all of the subscriber data you’ve imported into Newsweaver sits; for instance, city, email address, country, position etc.
    • System Attribute: allows you to search by different Newsweaver-based attributes; for instance, members of a particular Tag, the date subscribers were imported into Newsweaver, or what publications they subscribe to (if you use subscriptions in your organisation).
    • Status: allows you to search for subscribers based on whether they are active or inactive (as well as the reasons they’re inactive).

 

  1. Click ‘Search’, to run the your search.
  2. At the top you will see a summary of the search criteria(the field city, is London) and below it, the results.
  3. At the bottom of the screen, click ‘Edit’ to edit/change your search criteria, or click ‘Save Search’ to save your search as a saved search for future use.