Wondering how much email quota you have in your Newsweaver Customer Connect account, how much you have left, and how you can better manage your quota across the year? Take a look at the information below.
Note: Verify which product you’re using by viewing Features Included in my Account.
To Find your Quota Allowance Usage:
- From the Home screen, your Quota Usage is featured on the right hand side.
Managing your Quota Allowance:
You can easily track and manage your quota allowance from the Admin Area of your Account. The bar chart in your account settings shows your sends over a 3, 6 or 12 month period. Below that, you’ll see your Monthly Average and Total Sent for the last 6 months.
What if I exceed my Quota?
You have exceeded your annual quota allowance and have received an alert to notify you of this. Don’t worry – you can still continue with your send regardless and tailor your plan later.
Can I increase my Email Quota?
Yes. Your email allowance is your standard annual quota, based on your requirements set out when setting up your account. If your quota is exceeded during the year, you can add additional emails.
There are 2 options available when adding emails to you quota:
- Overage Rates:
It’s easy to calculate how much the additional emails will cost, if you have exceeded your quota. This is charged per 1,000 emails. This will be added onto your invoice.
For example, if you have exceeded your quota by 10,000 emails, it will cost £50/€60/$70.
- Tailor Your Package:
You can tailor your package if you have exceeded your quota early on in the year and have more sends planned. You can choose to add a band of quota, see our quota bands and related costs below.
If you would like to go ahead and add on additional quota after deciding from our options above please contact Client Services at email@example.com.