When you cancel a live event, a cancellation email is sent to any invitee that has accepted the invite, removing the event from their calendar. The cancellation email is a plain text email with an attached ICS file; you can customise the message in the cancellation email. You can follow steps to Delete an Event Invitation before it’s been sent or use the instructions below to cancel an Event after it has been sent to a list of invitees.
To Cancel an Event:
- Go to the Comms area, and click Events.
Note: You can also access the Event Dashboard when you click the Event Folder Title in the Home area.
- Click the Event Folder Name to access the Event Dashboard.
In the Event Dashboard, click ‘Cancel Event’.
Add your customized Email Message and click ‘Yes, cancel Event’.
Note: Once an event is cancelled in Newsweaver, you can no longer edit the event or send follow-ups, however, you can view reports, view invitees and clone the event.