Only Account Administrators can add and delete users in your Newsweaver Customer Connect account.
To manage users, click on the account name and select Users from the drop-down. You will only be able to create a new user if there is a free User Licence. You can Delete a User to free up a licence. Alternatively, you can purchase a new user license.
To Add a User License:
- Click New User.
- Add the User Details.
Note: If you select Activate user now a login link will be sent to the User email address. The login link expires after 48 hours. You can select to Activate user later if necessary.
- Select the Roles and set the Folder Access.
Note: You can view a list of all the available roles alongside a description by selecting User Roles from the drop-down under the account name.
- Click Save.
- Under Users, click the drop-down next to Reset Password.
- Click Delete User.
- To confirm, click Yes, Delete User.
If you’d like to purchase an additional user licence please contact firstname.lastname@example.org.