Newsweavers mission is to make it as easy as possible for you to engage with your customers via email. This means that the lists of features below are all focused on one thing-the power of email engagement.
Contact us today and get one of our email experts to give you a free no obligation demo, where we can show you the power of the features listed below.
Data and list management
Easy to use flexible solution to help you upload and manage your subscriber database.
- unlimited number of contact records in database
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- flexible importing of data (.csv, .txt or .tab)
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- ability to map imported data
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- amend imported data onscreen
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- update of subscriber data prior to each sends
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- activity based segmentation
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- automatic opt-out list suppression
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- automatic bounce management and removal
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- automatic removal of complaints via ISP feedback
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- API Integration with your existing databases
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Subscriber management
Manage your existing and new subscriber data from within Newsweaver.
- custom sign up from with best practice double opt in
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- automatic confirmation email
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- customise confirmation sign up email message
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- customise on screen response to new subscription
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- customise welcome email for new subscribers
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- customise on screen response to unsubscribe
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- subscriber can self select what to receive
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- subscriber can update preferences and email address
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- notification of new subscriber
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- auto segment new subscribers
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- “one click” unsubscribe link
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Creating your email newsletter or flyer
Seamlessly add content and features to your custom designed html email template,
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- ability to add images, PDFs, Video
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- google Analytics integration
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- hosting of multimedia on back pages
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- subscriber voting and ranking on articles
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- subscriber commenting on articles
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- approve comments before publishing
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- social network integration
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- generate RSS feed from your newsletter
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- RSS feed content into your newsletters
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- add sections for articles
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- build HTML and text version of Newsletter
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- add content by copy/paste or in place editing
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- automatic archiving of past issues
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- preview pane of finished email
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- easy addition of external web links
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- change/update newsletter without needing to resend
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- any language supported within your newsletter
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Testing
Test your email prior to sending it to your subscribers. Plus test elements of your newsletter to increase opens and conversions.
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- multiple subject line testing
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- simple “send to testers” option
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- test send to single email address
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- removal of test sends from reports
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- inbuilt approval process of test
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Message delivery
Experience a 99% delivery rate, with Newsweavers authentication and ISP relationship.
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- custom “from address, name and reply to address
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- automatic pre-send checklist
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- overview of any broken links
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- pause/cancel button after send
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In-depth reporting
Gain valuable insight from every email newsletter you send. In-depth reporting on opens clicks and content.
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- all subscriber activity reporting
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- anonymous user activity reporting
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- drill down on individual activity
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- report emails sent and delivered
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- opens, clicks, and bounces
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- unsubscribes, forwards, replies and complaints
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- trending report across multiple issues
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- summary & content popularity report
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- content popularity by section
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- trending report across accounts and publications
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- scheduled reports can be emailed
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- graphical chart representations of your results
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Customer support
Newsweaver’s support team is dedicated to providing our customers with real-time support.
- free unlimited email support
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- free telephone support 8am to 6pm GMT Mon to Fri
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- latest news updates within your account
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- dedicated Account Manager
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- monthly customer newsletter. Springboard.
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Account management
Centralised management of all your accounts and users from within Newsweaver.
- ability to configure new role
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- choose from 12 preconfigured roles
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- define user permissions by role
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- define and edit publication settings
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- define and edit account settings
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System
Newsweaver is a web based, in-house developed system utilizing leading edge development tools.
- available-anywhere web application
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- high-performance system architecture
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- extensive network and application security
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